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Red Flags in the Commercial Contractor Business

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If you’re a small business owner looking to expand, remodel, or move to a new building entirely, you might feel a little overwhelmed with all the architectural design services and construction project management companies available to you. Without years of experience in the construction business, how are you to judge their portfolios? All companies say they’re the highest quality, so how do you know which one is right?

Well, it first helps to know what a high-quality commercial contractor does not look like; in other words, what red flags you, as a responsible consumer, should know to avoid. At Miller Architects and Builders, we discuss this below.

How the Firm Treats You is How Your Project Will be Treated

People skills don’t come naturally to everyone, but they’re an essential part of a good construction project management. After all, construction project managers don’t just get to boss a team around! At the end of the day, the client should always be the one who is in charge of the project. That client, therefore, should always be treated respectfully. A dismissive or pushy construction management firm is likely to treat their subcontractors the same way, which will lead to a shoddy end product.

That might sound like common sense, but how do you tell if the construction project management firm you have your eyes on respects and cares for its customers?

  • They don’t go door-to-door. Generally, any good commercial contractor or construction management firm is far too busy doing its job to solicit customers this way. Furthermore, it’s impolite and pushy to get up in somebody’s business. You won’t find this kind of disrespect with Miller! Our long history of work speaks for itself; we’ve been in business since 1874.
  • They prize a professional appearance. If a construction management firm shows up in an unlabeled, rickety vehicle, kick them to the curb immediately. A professional appearance might seem arbitrary. Shouldn’t the company’s work be what determines their quality? How that firm presents itself is a matter of pride. Taking pride in  professionalism shows that the company sets high standards for itself. At Miller, you can count on the highest professional standards—just look at our well-dressed crew of executives.
  • Their website is easy to navigate. This somewhat goes in tandem with a pride in appearance. If a company’s website is cluttered or written in lots of industry jargon, it can show that it’s employees do not care about the customer’s understanding of their services (which is, of course, an important part of taking care of the customer). You’ll find that our website is both well-organized and written cohesively with industry terms defined along the way.

Hire Miller Today for your Construction Management Needs

We know what not to look for, because we’re not it, as we’ve explained above. To see what our client-focused construction management services can do for you, give us a call today at 1-800-772-1758.